Privacy

1. Introduction

Welcome to K9 Fife Dog Training. We respect your privacy and are committed to protecting your personal data. This privacy policy informs you how we look after your personal data when you visit k9fifedogtraining.co.uk, inquire about our training packages, or book home/residential training blocks, and outlines your privacy rights under the UK General Data Protection Regulation (UK GDPR).

2. Data Controller

Andrew Fairweather (trading as K9 Fife Dog Training) is the data controller and is responsible for your personal data.

  • Contact Name: Andrew Fairweather

  • Email: k9fifedogtraining@gmail.com

  • Phone: 07557 876953

  • Address: Physical correspondence address available on request to the email address above.

3. The Data We Collect & Lawful Basis

We collect and process personal data under the following legal bases:

  • Identity & Contact Data: (Names, emails, phone numbers). Collected to perform a Contract (managing your training bookings, classes, or residential stays) or based on Legitimate Interests (responding to general training inquiries).

  • Location Data: (Home addresses). Necessary to perform a Contract specifically for home training visits and local collection/delivery logistics throughout Fife.

  • Dog Behavioral Profiles: Information regarding your dog’s age, breed, prey drive, and reactivity/bite history. This is processed under Contractual Performance and Legitimate Interests to ensure public safety, human safety, and effective behavioral adjustments.

  • Technical Data: (IP addresses, cookies). Processed based on Legitimate Interests to secure and monitor our website.

4. How We Use Your Data

  • To evaluate your training requirements during your initial consultation.

  • To manage your dog's schedule and welfare logs during 3-week residential training blocks.

  • To communicate progress updates, videos, or ongoing training advice via WhatsApp or email.

  • To coordinate facility access when utilising specialised parks or support environments.

5. Hosting & Data Residency

Our website is supported by managed infrastructure provided by Cloudways Ltd. (a DigitalOcean company).

  • Data Location: All website data and contact submissions are stored on secure servers located in London, United Kingdom.

  • Security: We utilise SSL encryption (HTTPS) to secure all information sent via our website forms.

6. Third-Party Sharing & Facilities

We do not sell or trade your personal data. To provide comprehensive training, we share necessary details only with:

  • Partner Facilities: We work closely with Protection K9 Scotland and Let Loose Dog Park for specialised training, field access, and facility support. Relevant handler or dog safety indicators may be shared with these parties to ensure facility safety.

  • Communication Tools: We utilize WhatsApp to send direct training updates, progress logs, and respond to handler questions.

  • Legal Obligation: If required by UK law, including local authority requirements regarding dog control orders or public safety reports.

7. Data Retention

  • Inquiry Data: Kept for 12 months if no booking is confirmed.

  • Client & Progress Records: Kept for 6 years following the completion of your training package or residential stay to comply with UK tax, legal, and professional insurance requirements.

  • Behavioral Safety Logs: Records detailing history of bite incidents or extreme aggression are retained as long as necessary to manage liability and risk.

8. Your Legal Rights

Under UK GDPR, you have the right to Access, Correction, Erasure, Data Portability, and to Withdraw Consent. To exercise these rights, please contact us at k9fifedogtraining@gmail.com.

9. Complaints

You have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

  • Address: Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

  • Helpline: 0303 123 1113

  • Website: www.ico.org.uk